General Requirements

  • Must continually be able to lift and handle heavy loads up to 70 lbs.
  • Must have good eyesight (correctable to 20/20) and normal hearing for diagnostics and trouble shooting equipment.

Target Responsibilities: 

  • Repair and maintain small engines, large lawn equipment, mowers, tillers, and other related vehicles and equipment.
  • Responsibilities include diagnosing small engine problems, maintaining shop area cleanliness, and collecting and disposing of trash.
  • Clearly explain (if called upon) to the customer’s satisfaction the diagnosis and repair of the machine in question.
  • Continually seek both technical and product training when available.
  • Demonstrate accuracy and thoroughness, improve and promote quality, and monitor own work to ensure quality.
  • Observe all safety and security procedures, report potentially unsafe conditions, and use equipment and materials properly.
  • Treat management and other employees with respect and contribute to building a positive team spirit.
  • Follow instructions and promptly respond to management direction.
  • Work with integrity, always upholding company values.
  • Perform related responsibilities/accountabilities as required or directed.

Daily Duties and Responsibilities: 

  • Begin each workday with a positive attitude by encouraging each technician to meet his daily and weekly goals.
  • Work to develop a sense of “team” in the service department and across other departments.
  • Repair or overhaul small engines and related mechanical or structural parts for a variety of equipment types.
  • Perform repairs within the time parameters as established by flat rate time or billed time with proper diagnosis.
  • Maintain an orderly and clean work area. Assist in keeping the entire shop clean and orderly.
  • Collect and dispose of trash.
  • Establish and maintain a positive working relationship with employees, vendors, and customers
  • Respond promptly to customer needs and manage difficult customer situations.
  • Completely fill out and turn in all work orders.

Job Type: Full-time

Job Location:

  • Eden, NC

Required education:

  • High school or equivalent

Required experience:

  • Small Engine Technician: 2 years

Required license or certification:

  • Outdoor Power Equipment industry certifications; Stihl Gold Certification; MST Certification; EETC Certification(s)

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